Your IT team, always available

IT Solutions that
protect your
business

IT Support, infrastructure, cybersecurity, AI automation and custom development — all from one team that understands SMBs.

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50+
Projects delivered
99%
Guaranteed uptime
24/7
Active monitoring
mirmibug@brain:~
# active systems
$ status --all
firewall ......... ✓ OK
backup ........... ✓ OK
$
🛡
Threat blocked Firewall · 2 min ago
⚙
Automation active n8n · 12 workflows
📊
Infrastructure stable VPS · 99.9% uptime
🤖
Mirmibot online AI · responding
IT Support Cybersecurity Infrastructure & Networks AI Automation Custom Development Microsoft 365 Consulting Pentesting IT Support Cybersecurity Infrastructure & Networks AI Automation Custom Development Microsoft 365 Consulting Pentesting

Our Approach

At Mirmibug IT Solutions we structure, manage and optimize IT operations for small and mid-sized businesses. We act as an external IT department, combining technical support, infrastructure, security and automation under a clear, documented and scalable operating model.

8+ years of experience
Fast response
Modern infrastructure
Tailored solutions
MSP • Cloud • Security • Software • Data

IT Solutions

We design and implement the full system that keeps your company running smoothly: stable infrastructure, security, automation and KPI visibility.

Controlled operations Proactive monitoring Automation + AI BI (Looker / Power BI)
Infrastructure
Servers, virtualization and planned migrations.
Security
Firewalls, segmentation, hardening and active monitoring.
Development
Internal tools, APIs, integrations and applied AI.
BI & Data
Dashboards, KPIs and information governance.
Support
Multi-level Help Desk, guaranteed SLA and remote or on-site support.
AI Integrations
AI automation: bots, intelligent workflows and system integration.
Get a quote
SLA & Availability

Monitoring + priority response with ticket traceability.

Uptime 99.9% MTTA < 15 min MTTR target
Critical Alerts

Early detection: disk, CPU/RAM, network, backups, services and security.

  • Thresholds + anomalies
  • Severity escalation
  • Evidence log
Changes / Delivery

Controlled deployments with windows, rollback and documentation.

  • Change control
  • Checklist & validation
  • Release notes
Executive KPIs (Mirmibug)

Dashboards with KPIs, SLAs, backlog and operational health (Looker / Power BI).

Tickets by SLA Risk / incidents Capacity / demand
Want a dashboard sample or an add-on demo?
We'll send you an example (Looker/Power BI) with KPIs & SLAs, or a phased custom development proposal.
Request a sample

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